Prospective Residents

This is how you
become a resident.

We look for residents who take care of their homes, pay on time, and plan to stay a while. If that's you, we'd love to have you. Here's everything you need to know before you apply.

Qualifications Application Loyalty Program Resident Resources FAQ

Tenant Qualifications

What we look for
in a resident.

Caldwick Homes manages a curated portfolio of heritage properties. We hold our homes to a high standard — and we look for residents who do the same. Our screening process is thorough, consistent, and applied equally to all applicants in compliance with Fair Housing laws.

01
Identification
All applicants must provide a current government-issued photo ID and a valid Social Security number.
02
Income
Monthly household income must exceed three times the monthly rent. All income must be from a verifiable source — unverifiable income will not be considered.
03
Rental history
Applicants must receive positive references from all previous landlords for the previous five years. Any evictions or unpaid judgments from a prior landlord will disqualify an application.
04
Credit
A minimum credit score of 600 is required. Beyond the score, we look for a pattern of responsible financial behavior — consistent payment history, manageable debt, no recent defaults.
05
Background check
A background check will be conducted on all applicants over 18. We look for a demonstrated pattern of responsibility. Each background is reviewed individually and in context.
06
Occupancy & lifestyle
Occupancy is limited to two people per bedroom. All Caldwick properties are non-smoking — this includes all interior spaces and common areas.

A note on our process: We don't use a checklist in isolation. We review every application as a whole picture. A strong rental history, stable income, and a clear pattern of responsibility carry real weight. If you have questions about whether you qualify, reach out before applying — we'd rather have that conversation early.

Application

Ready to apply?

Our application process is straightforward. We review every application personally — you'll hear back from a real person, not an automated system.

1
Review qualifications
Read through the criteria above and make sure you meet the requirements before applying. If you have questions, email us first.
2
Submit your application
Complete the online application. All adults 18+ who will occupy the unit must submit individual applications. A non-refundable application fee covers the cost of screening.
3
Screening & review
We conduct a credit check, background check, and landlord reference verification. You'll receive a decision within 2–3 business days.
4
Lease signing & move-in
Approved applicants sign a lease and submit first month's rent and security deposit. Move-in day comes with a welcome kit and a home that's been prepared with care.
Online application coming soon
Apply for a Caldwick home.
Our online application portal is launching shortly. In the meantime, reach out directly and we'll walk you through the process personally.
Email to start your application
What to have ready
  • —Government-issued photo ID
  • —Social Security number
  • —Two most recent pay stubs or proof of income
  • —Contact information for previous landlords (5 years)
  • —Names of all adults who will occupy the unit

Loyalty Program

Good tenants deserve
to be recognized.

Most landlords treat on-time rent as the bare minimum. We treat it as something worth rewarding. The Caldwick Loyalty Program turns reliable tenancy into real dollars — automatically, every year you stay.

$50
gift card, year one
$200
rent credit by year 3
$1,550
total value, 10 years

How you earn points

Action Freq. Points & value
Payments
On-time rent payment Monthly 100 pts
Perfect year streak — all 12 on time Yearly 500 pts
Lease renewal Per renewal 1,000 pts
Property care
Clean move-out — 80%+ deposit returned At move-out 750 pts
Early maintenance report — max 2/year Up to 2× 50 pts each
Community
Refer a new tenant — who signs a lease Per referral 1,500 pts
Google or Zillow review Once 300 pts
Emergency contact current Yearly 25 pts

How points work

Points are tracked personally and tallied at the end of each lease year. When you hit a tier, you'll receive an email with your reward options — gift card, rent credit, or carry-over toward the next tier.

Points never expire and always carry forward. Every point you earn stays on your balance indefinitely. The longer you stay, the more your loyalty compounds.

Questions? Email hello@caldwick.com any time.

Redemption tiers

600
Bronze
$25 gift card
1,200
Silver
$50 gift card
2,400
Gold
$100 rent credit
4,800
Platinum
$200 rent credit
6,000
Legacy
$250 + Wall of Fame
A reliable tenant over 10 years

Pay on time every month, renew your lease, leave a review, report the occasional issue early. That's it.

Year 1: 2,150 pts → Gold — $100 rent credit.
Year 3: Points carry and build → Platinum — $200 rent credit.
Years 5, 7: Platinum again — $200 each time.
Year 10: Points accumulate to Legacy tier — $250 + permanent Wall of Fame recognition.

Total rewards over 10 years: ~$1,550. Just for being the kind of tenant you already are.

Resident Resources

Everything you need
in one place.

These documents are available to approved residents. Preview them here before you apply so you know exactly what to expect as a Caldwick resident.

PDF coming soon
Resident Handbook
House rules, trash and recycling schedules, utility setup, parking, and everything else you need to know about life in a Caldwick home.
→
PDF coming soon
Utility Setup Guide
Who handles what — electric, gas, water, internet providers, what's included in your rent and what you set up yourself.
→
Available now
Loyalty Program Guide
The full breakdown of how points are earned, what they're worth, and what 10 years of loyalty looks like in real dollars.
→
PDF coming soon
Neighborhood Guide
Jack's personal guide to Cleveland Heights — coffee, food, parks, hardware stores, and the things that make this neighborhood worth living in.
→

Frequently Asked Questions

Questions we
hear often.

If your question isn't here, email hello@caldwick.com — a real person will respond.

How long does the application process take?
Most applications are reviewed within 2–3 business days. We conduct credit, background, and landlord reference checks — landlord reference timing is the variable most likely to affect the timeline. If you need a faster decision, let us know upfront.
Is the application fee refundable?
No — the application fee is non-refundable. It covers the hard cost of running credit and background checks, which are processed regardless of outcome. We encourage you to review the qualifications carefully before applying.
What if my credit score is below 600?
A 600 credit score is the minimum threshold we consider. In some cases, a strong rental history, stable income, and verifiable references can support an application that is borderline on credit. Reach out before applying and we can have an honest conversation about your situation.
Can I have a pet?
Pet policies vary by property. Some Caldwick homes are pet-friendly with a pet deposit — others are not. Ask about the specific property you're interested in before applying.
How does the security deposit work?
We document the property thoroughly at move-in and move-out. If you leave the home in the condition you found it, you get your deposit back — on time, without a fight. Honest deposit returns are a core Caldwick commitment, not just a policy.
How are maintenance requests handled?
Every maintenance request is acknowledged within 24 hours. Emergencies are handled same day. Requests can be submitted through the online portal or by calling directly. A real person handles every request — there is no automated ticketing runaround.
Do loyalty points expire?
No. Points never expire and always carry forward. You can redeem when you hit a tier, or let them accumulate toward a higher tier. Long-term residents are rewarded for exactly that — staying long term.
What does "verifiable income" mean?
Verifiable income includes W-2 employment, 1099 self-employment with tax documentation, Social Security or disability income, pension or retirement income, and certain other documented sources. Cash income without documentation cannot be counted toward the income requirement.

Ready to take the next step?

Email hello@caldwick.com — or call (216) 777-4233.

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