Current Residents

Welcome home,
resident.

Everything you need — maintenance requests, rent payment, and lease resources — all in one place. No login, no hassle. Just go to caldwick.com/residents.

Maintenance Pay Rent Lease Resources Contact

Maintenance Request

Something needs attention?

Fill out the form below and we'll acknowledge it within 24 hours. Emergencies are handled same day — if it's urgent, call directly at (216) 777-4233.

Response times
Emergency: Same day. Call (216) 777-4233 directly for anything urgent.

Urgent: Acknowledged within 24 hours, repair scheduled within 48–72 hours.

Routine: Acknowledged within 24 hours, scheduled at mutual convenience.
What to expect
Once you submit, you'll receive an email confirmation. We'll follow up directly with a timeline and next steps. A real person reviews every request — no automated runaround, no ticket queue.
After hours emergency?
Call (216) 777-4233 directly. If there is an immediate threat to life or structural safety, call 911 first, then notify us.

Rent Payment

Pay your rent.

Rent is due on the first of each month. We accept payment via Zelle or Venmo. Set up a recurring payment and never miss a due date — and never miss a loyalty point.

Z
Zelle
[INSERT ZELLE EMAIL/PHONE]
Preferred method. Instant transfer, no fees. Available through most major bank apps. Include your address and month in the memo.
V
Venmo
@[INSERT VENMO HANDLE]
Also accepted. Send as a payment — not a request. Include your address and month in the note.
✉
Check / Money Order
By arrangement only
Contact us to arrange delivery. Make payable to Caldwick Homes LLC.

A few things to know

  • Rent is due on the 1st of each month
  • A late fee applies after the 5th — check your lease for the exact amount
  • Always include your address and month in the payment memo
  • Set up recurring payments so you never have to think about it
  • Every on-time payment earns loyalty points — they add up to real dollars
  • Questions? Email hello@caldwick.com

Lease Resources

Everything you need
in one place.

Your lease documents, move-in materials, and resident handbook. If you need something that isn't listed here, reach out directly.

Your Lease Agreement
Your signed lease document. Review your terms, renewal dates, and any addenda specific to your unit.
→
Move-In Inspection Report
Your documented property condition at move-in. Keep this — it protects your deposit at move-out.
→
Resident Handbook
House rules, trash and recycling schedules, utility setup, parking, and everything you need to know.
→
Neighborhood Guide
Our personal guide to Cleveland Heights — coffee, food, parks, hardware stores, and what makes the neighborhood worth living in.
→
Loyalty Program Guide
How your points are tracked, what they're worth, and what 10 years of loyalty looks like in real dollars.
→
Submit a Maintenance Request
Something needs attention? Scroll up and fill out the form. Acknowledged within 24 hours, every time.
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Questions? Just ask.

hello@caldwick.com — or call (216) 777-4233.

Email us Send a message →